We would like to thank our clients for taking the time to complete our annual Customer Satisfaction Survey 2013. Feedback is vital in order to ensure we are providing the best products and services to meet demand in the market place.

We are pleased to share what our clients think of us:

• 91% of our clients say our Account Manager’s product knowledge is either excellent or good
• 83% of our clients say the lead times we quote are either excellent or good
• 82% of our clients rate our pricing as either excellent or good

In addition, our clients said:

“Always friendly and helpful and the products are of great quality with speedy deliveries”

“The pricing is unbeatable and the product is exceptional”

“Friendly staff and good customer service”

“Engendering customer loyalty”

“Helpful knowledgeable contacts”