Our lines are open Monday to Friday 8:45am till 5:00pm. However, like most workaholics someone is usually checking their emails outside of these times

Well, it really depends on where you are and what you buy! You’ll notice a handy little text box on the product page saying ‘availability’ which will show you a time window in which we will despatch your order, although we’re proud to say most of our products are available next day if ordered before 2pm! We offer a variety of shipping options at checkout with a handy guide of the associated lead times. Please see an example below:

For Mainland UK:

UPS Standard – 1 – 2 Days

UPS Express Plus – Next Day by 9:00am

UPS Express – Next Day by 10:30am

UPS Express Saver - Next Day by 12:00pm

You sure do, but don’t let that put you off, it is simple and easy to create an account and we are just a phone call or a web chat away if you need any help.

We offer a variety of shipping options to suit your needs and budget. You can have a look at what these costs are in the basket. Simply enter your country, county and post code and you will get a few options to choose from.

Absolutely, and we’ll even arrange the return collection! If your product arrives faulty or damaged and you inform us within the specified time period as per our Terms and Conditions, we’ll take care of it.

It really depends on what the product is but we always try to help where we can so please do give a member of our team a call. Alternatively, you can take a look at our Terms and Conditions